Refund Policy

1. Introduction

This Refund Policy outlines the terms, conditions, and procedures regarding refunds and replacements for services purchased in FX Dealers. By acquiring our services, you acknowledge and agree to the practices described in this Refund Policy.

We are committed to maintaining transparency and delivering high-quality business solutions. This policy applies to all clients who purchase services from us, regardless of location.

2. General Policy Overview

Due to the digital and real-time nature of lead generation, traffic delivery, and advertising services, all sales are generally considered final.

Services are considered rendered once delivery has commenced or digital assets have been provided.

Refund requests are evaluated on a case-by-case basis depending on the specific service agreement and terms of delivery.

Standard conversion or performance variations do not automatically qualify for a monetary refund.

3. Lead Replacement Eligibility

In specific service categories, such as live lead generation or traffic delivery, we provide a structured lead replacement framework or monetary refund. Replacements may be granted under the following conditions:

• Invalid Contact Information: The provided lead contains a non-existent or completely inactive phone number.
• Incorrect Targeting: The delivered traffic or lead strictly violates the pre-agreed geographical (GEO) or technical specifications.
• Duplicate System Errors: The same identical lead data was delivered multiple times within the same batch.

4. Non-Refundable Circumstances

Refunds or replacements will not be issued in situations including, but not limited to:

• Change of mind or a shift in the client’s internal business strategy.
• Failure of the client's internal sales or setup teams to process the delivered traffic effectively.
• The lead was not processed in a timely manner, not immediately after its receipt, but after some time.
• Third-party technical issues, software failures, or platform bans on the client’s side.

5. Approved Refund Processing

If a monetary refund is explicitly approved by management, the following terms apply:

• Refunds will be credited back via the original payment method or assigned as a balance credit for future orders, at our discretion.
• The client is responsible for any transactional fees, network fees (including blockchain gas fees for cryptocurrency payments), or banking processing costs incurred during the transfer.
• Processing times may vary depending on the payment provider or banking institution.

6. Changes to This Policy

This Refund Policy may be modified periodically to reflect operational, legal, technical, or regulatory changes.

Any revised version becomes effective immediately upon publication on this page. Continued use of the website or our services following updates constitutes acceptance of the revised Refund Policy.

7. Contact Information

If you have questions regarding this Refund Policy, lead replacement criteria, or billing practices, please contact us:

Email: info@fx-dealers-land.site